Shipping policy
**Shipping Policy**
Thank you for shopping with us! Here at Different Times, we strive to provide you with the best shopping experience possible. Please take a moment to review our shipping policy.
**Shipping Destinations:**
We currently ship to addresses within Australia and Worldwide. If you are located outside of these areas and would like to place an order, please contact us to explore possible arrangements.
**Processing Time:**
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during busy periods such as holidays or sales.
There are times that, our brand will be running pre-order drops. That means that if you place a pre-order, your orders may take 4-6 weeks after the site close is close due to the manufacturer's production times. But of course, our brand will be posting stories on our Instagram to keep you notified about your order. Or feel free to send us an email or a dm on Instagram, and we will be happy to keep you updated about your orders.
**Shipping Rates:**
Shipping charges are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process before making your payment.
**Shipping Methods:**
We offer the following shipping methods:
- Standard Shipping: Normally it will take 3-7 business days
- International Shipping: Normally 10-14 business days. *PLEASE NOTE, that this is only an estimated time and it might change depending on where you live*.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather, customs, or carrier delays.
**Order Tracking:**
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery.
**Delivery Issues:**
In the event of any issues with your delivery, such as non-delivery, damaged items, or incorrect items received, please contact us immediately. We will work to resolve the issue as quickly as possible and ensure your satisfaction.
**International Shipping:**
For International Shipping, please note that shipping fees may apply as you go through the check outs.
**Lost or Stolen Packages:**
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will assist you in any way we can to resolve the issue.
**Contact Us:**
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@differenttimes.shop or dm us on Instagram @differenttimes.brand . Our customer service team is here to help you.
**Policy Updates:**
We reserve the right to update our shipping policy at any time. Any changes will be posted on our Instagram page @differenttimes.brand, and we encourage you to review this policy periodically for updates.
Thank you for choosing DifferentTimes. We appreciate your business